Food safety regulator, the Food Safety and Standards Authority of India (FSSAI) has mandated an FSSAI license for ecommerce food business operators (FBOs) to run a business. It also said that last-mile delivery should be undertaken by trained delivery personnel so that the safety of food product is not compromised at the time of delivery. The notification stated that the ecommerce FBOs will have to sign an agreement with the sellers/brand owners/manufacturers “averring that the said sellers/brand owners/manufacturers are compliant with the FSSA Act and rules and regulations.” They also mentioned that the entities will have to immediately notify any consumer complaints to the sellers/brand owners/importers/manufacturers who would be liable for expeditious resolution.

(Inc42)