End-user spending on IT services in India is on track to total nearly USD 15 billion in 2019, an increase of 9.8 percent from 2018. Spending on business process outsourcing (BPO) is forecast to achieve the highest growth in 2019, at 14.4 percent year over year. In 2019, end-user spending on IT services in India will represent 59 percent of total end-user spending on IT services in emerging Asia/Pacific, and it is on track to reach 60 percent in 2020. BPO is the segment where Indian end-user organizations will increase their IT services spending the most in 2019. End-user spending on BPO is on course to reach USD 1.7 billion in 2019, and is forecast to reach USD 1.9 billion in 2020. In 2019, managed services and cloud infrastructure services remains the biggest segment in terms of spending on IT services in India, accounting for close to USD 6 billion. The segment represents 40 percent of the end-user spending on IT services in India. Organisations in India are increasingly looking to acquire not only cloud infrastructure as a service (IaaS) resources themselves, but also the automated management of those resources, management tools delivered as services, and cloud software infrastructure services.