Bharti Airtel has acquired a strategic stake in Voicezen, an early stage startup focused on conversational AI technologies. The acquisition has been made by the company under Airtel Startup Accelerator Program. The investment will give Airtel access to Voicezen’s technologies, which can be deployed across its customer touch points in multiple languages. These solutions will offer real time analytics and insights to make Airtel’s conversations with its customers and enable faster resolution.